What members actually turn over in the first ten minutes.
A pattern review is not a binder of charts. It is a short reading note, two maps, a timescale table, and a method page that admits what the extract cannot carry. This page is that anatomy.
Authority name, service family, window of records, and the committee or working group. No decorative seal. The print date sits under the window so a slipped extract cannot hide.
One page, plain language, for members who will not reach the annex. It names the darkest ward, the dominant reason code, and the largest gap in the file. It does not recommend a restructure.
Request volume by ward, with household counts in the legend. Incomplete extracts are hatched, not left white.
Jobs or tickets that passed the published timescale. The clock that applied on the day the job was raised is the clock we use, even if the authority later tightened the target.
Five streets that dominate the queue, with the main code. No household names. Useful when a chair already has casework from one road.
How repeats were matched, how recodes were treated, and where we stopped because the extract disagreed with a published figure. Internal Audit is the imagined reader of this page.
If you already have a date in the civic calendar, start with the pattern review or write with the extract you hold.